Since 2004

Solution area

Integration and Middleware Solutions

Middleware that connects your operational systems to platforms, regulators and devices, so data moves without re-keying.

The operational situation

Where this usually starts

Integration and middleware solutions connecting operational systems to national platforms, regulatory submission systems, access-control hardware and hotel property management systems.

  • The same data is keyed into two or three systems by hand, and the copies drift apart.
  • Regulatory submissions are compiled manually each cycle, then re-entered into the regulator’s platform.
  • Access permissions are updated by hand after a visitor is registered or a contractor is cleared, so the door and the record disagree.
  • Systems from different vendors do not talk to each other, and earlier integration attempts were fragile or undocumented.
  • When an exchange fails, nobody finds out until someone downstream complains.

Integrations

What we have deployed in this area

Healthcare integration with Synapxe

Integration between healthcare operational systems and Synapxe platforms, exchanging data in the formats those platforms require.

Electronic Productivity Submission System (EPSS)

Integration with the Electronic Productivity Submission System (EPSS) for regulatory productivity submissions, prepared from operational records rather than re-keyed.

Construction Productivity Data Automated Submission System

Automated preparation and submission of construction productivity data to BCA’s SGBuildex platform. New Edge Solutions is an SGBuildex Integrated Partner.

How it works

Door access control integration

Connecting tenant, visitor, contractor and induction workflows to door access control systems, so access follows the records rather than a manual update.

Hotel PMS integration

Integration with hotel property management systems (PMS), so guest, room and operational data flows between the PMS and the systems around it.

What is captured or connected

The records the system holds

  • Data mappings between your systems and the platforms they connect to
  • Submission and exchange records with status for each run
  • Access permissions and events kept in step with your operational records
  • Validation of outgoing data before it reaches a regulator or partner
  • Logs, error handling and alerts so failures are visible immediately

How we adapt it

Configured around your property

  • Your existing systems, vendors and the interfaces they expose (APIs, files, databases)
  • The formats and rules each platform or regulator requires
  • Scheduling, batching and retry behaviour that fits your operating rhythm
  • Validation rules that catch missing or inconsistent data before submission
  • Monitoring and alerting routed to the people who need to act

The next conversation

Bring these to a solution-exploration session

You do not need a specification. A clear description of how the workflow runs today is enough to start.

Book a solution-exploration session
  1. Which systems need to exchange data, and what moves between them today
  2. Which submissions or updates are still done by hand
  3. Which devices, platforms or partners are involved, and who owns each interface
  4. What should happen when an exchange fails

Other solution areas

Related workflows

Real Estate Management Solutions

Tenant, contractor, maintenance, accommodation and visitor workflows, handled as connected systems with clear records.

  • Tenant Management System Tenant records, work-order applications and fault reporting.
  • ePTW Submission Portal Electronic permit-to-work applications.
  • Preventive Maintenance System Planned maintenance schedules and records.
  • Safety Induction Course Portal Safety-induction and training-management workflows.
  • Dormitory and Hostel Management System Accommodation and resident tracking.
  • Facility Booking System Reservations for shared facilities and resources.
  • Visitor Management System Digital registration, check-in and access workflows.

Customised Workflow Management Solutions

Tailored digital systems that automate, monitor and optimise your specific business processes from start to finish.

  • Inventory Control and Stock Requests Management Stock levels, stock requests, approvals and issue records in one system.
  • Production and Logistics Planning System Production runs and logistics movements planned against capacity and schedules.
  • Complaint and Work Order Management System Complaint intake, work-order creation, assignment and closure.

Next step

Book a solution-exploration session.

Bring one workflow that takes too long or is hard to keep track of. We’ll look at how it runs today and explore what a practical digital solution could look like for your property.

Book a solution-exploration session

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